Toward Demand-Oriented Supply Chains
In a market with increasing complexity and customers that are more demanding than ever before, companies need to delegate strategic business decisions to those at the edge of the organization.
Meaning the people that manage the customer fulfillment process on a daily basis by listening to customer requirements and running the necessary operations.
Companies will have to provide superior responsiveness and outstanding reliability in meeting fulfillment needs to ensure customer loyalty and to stay ahead of competitors.
Is your company already doing this in the best way possible?
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