In this webcast, Modern Distribution Management (MDM) and Infor share the results of our latest research to benchmark how innovative distributors are transforming customer service and engagement strategies today. In a distributor panel discussion, we’ll also explore what an integrated customer service strategy looks like and discuss the shifting formula of people, process, and technology that provides the best results for customer retention and delight.
Questions we’ll address:
Katie Poehling Seymour
CEO & President
Modern Distribution Management
We’re able to use Infor EAM to address our customers’ needs, and to provide them greater depth of wisdom just by the fact that we have a single enterprise solution for maintenance operations.