Infor ERP SyteLine Whitepaper

Dealing with chaos: 4 steps to manufacturing success

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Control Instruments & Fixtures

Control instrument and fixture manufacturers face unique challenges. Rapid advances in the technology field fuel constant demand for sophisticated new products, which can generate high product development costs. In turn, customers demand that the products are of the highest quality, dependability and ease of serviceability, with no room for failure. Finally, strong competition from innovative global market competitors can reduce or erase profit margins.

By establishing and nurturing relationships with their customers, suppliers and partners, control instrument and fixture manufacturers can quickly and efficiently develop highly sophisticated products and implement quality management practices to ensure products are defect-free and readily serviceable. The Infor ERP SyteLine solution synchronizes multi-entity operational processes to rapidly respond to changing customer and market expectations, meet requirements to produce and deliver highly sophisticated products, and satisfy market accuracy and reliability expectations.

Successful manufacturers have the ability to bring innovative products to market AND can ramp up production to meet demand at a minimum cost. Successful manufacturers also excel at the demand side of the equation - winning market share requires a strong sales channel to grow product momentum in the marketplace. Control instrument manufacturers must be able to leverage a variety of sales channels, selling finished goods or key components directly to OEMs as well as utilizing complex networks of distributors and partners to sell their products around the world.

Of particular interest to control instrument and fixture manufacturers:

  • Product data management, engineering change management and document management
    • Complete engineering change control, product lifecycle, serial number tracking, and calibration, for the life of the product (field service tracking).
  • Fully integrated Quality Management
    • Satisfy customers, control costs, and improve processes
  • Integrated maintenance management with production planning and procurement
    • Minimize equipment downtime, maintain highest calibration and manage tooling.
  • Advanced Planning System (APS)
    • Order driven ATP and CTP promising through distributed multi-site order management capabilities.
  • Comprehensive and centralized customer relationship management (CRM)
    • Fully integrated sales, support, field services and installed base tracking.
  • Robust portal framework and self-service capabilities
    • Online communication, document exchange and collaboration for great customer service.
  • Product design collaboration capabilities
    • Sales, designers and manufacturing work seamlessly in the development of new products and filling orders for fully customized products

Leveraging user-friendly technology to automate manual processes cuts costs, improve accuracy and free resource time to be dedicated to tasks that add the greatest value. Successful control instrument manufacturers have the advantage of combining increased revenues with efficient operations to exceed customer expectations and deliver increased profitability and shareholder value.