Channel diversification is bringing competitors that are not traditional wholesalers to the market. To stay competitive, distributors must become more innovative and accepting of digital technology. Only then will they improve their ability to service their customers and deliver the value-added services that are required of the industry today.
This is only one of many conclusions drawn by IDC in the "Wholesale Distribution 2016-2017 Investment Guide." The guide also points to a number of key technology areas that distributors should consider implementing to help enable their digital strategy.
Read the entire IDC Investment Guide to gain insight into how distributors embrace IT and business process modernization—including participating in commerce networks—in order to serve a greater role for their customers.
Complete the form on the right to read the IDC investment guide.