Customer Innovation Study in IM&E

DAB Pumps boosts global productivity with Infor solutions for IM&E industry.

Learn how they did it

DAB Pumps, with headquarters in Veneto, Italy, has offices worldwide, over 1,200 employees and revenue of approximately $370 million. The company recently rolled out a complex, multi-site implementation of Infor software solutions, including Infor LN ERP, covering 11 countries in an accelerated timetable.

DAB Pumps was seeking to standardize systems and processes as part of a two-tier ERP strategy, shifting the focus from make-to-stock (MTS) to a make-to-order (MTO) and engineer-to-order (ETO) strategy. The company was also seeking software which could support expansion into emerging markets and support local business practices and regulations.

They found the answer in Infor LN. DAB Pumps selected Infor for greater manufacturing and sales flexibility, a faster implementation, and lower total cost of ownership. Infor could also support rapid growth into developing markets such as China.

Results include:

  • 20% reduction in average fulfillment time
  • 52% faster approval of supplier invoices, from 5 days to 2.4
  • 71% faster payment to suppliers, from 7 days to 2

By eliminating bottlenecks and manual processes, Dab Pumps is providing its products to its customers in local markets within five hours—a 20% reduction in average fulfillment time. With the newfound visibility that Infor solutions provide, DAB Pumps’ end users can now promise customers faster delivery dates with confidence.

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