As part of our commitment to Caterpillar equipment dealers, Infor has created the Infor CAT Dealer Advisory Council (ICDAC). Led by dealers, the group focuses on identifying the most effective and efficient associated business processes that scale to provide accessibility to a wide range of dealers. Caterpillar dealers who are customers of Infor and aligned with the vision, mission, and governance of the group are welcome to join the Infor CAT Dealer Advisory Council.
In close cooperation with ICDAC, Infor has invested extensive time and resources to develop an application that is guided and validated by Caterpillar dealers. A think tank of more than 200 employees at the Caterpillar Center of Excellence, part of Infor’s Caterpillar Global Program Office, has worked to ensure that functionality, integration, process, and ease of use are key features of the solution. These efforts have been carefully orchestrated under the watchful eye of the Infor Caterpillar Dealer Advisory Council.
"Participating in the Infor CAT Dealer Advisory Council allows us to convene with our peers to help determine the best practices that Infor is building into its products,” says Rens Bouman, program director, PON Equipment and PON Power, one of Europe's largest Caterpillar dealerships and service providers. “And that will help us operate more strategically and profitably.".