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Manufacturers in process industries are facing challenges beyond balancing growth against increasingly demanding customers. They also face:
- Rigid regulations
- Increased influence of large customers
- Need to work in a multi-channel environment
Together these challenges converge, requiring tight control over manufacturing, back office and front office processes alike. Manufacturers recognize this need in evaluating ERP, but often stop short of reaping the full benefits of the same features that drive their selections.
Aberdeen's ERP Plus in Process Industries study used four key performance criteria to distinguish Best-in-Class companies. These companies achieved significantly better results in the following metrics:
- 97% complete and on-time shipments
- 96% perfect orders **
- 94% manufacturing schedule compliance
- 32% reduction in order cycle time
** A perfect order is one that is delivered complete and on-time with no errors.
In order to achieve Best-in-Class performance, Process Manufacturers must:
- Evaluate ERP based on industry specific requirements to automate compliance with regulations
- Develop a plan to implement these features, placing the appropriate emphasis on integration of modules, extensions, people, and processes
- Establish goals for improving metrics essential to growth and customer service – measure progress minimally on a monthly basis
This Aberdeen Report can help you make your selection and become a Best-in-Class Process Manufacturer.
Fill in the form on the right to download the report.
