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Manufacturers in process industries are facing challenges beyond balancing growth against increasingly demanding customers. They also face:

Rigid regulations
Increased influence of large customers
Need to work in a multi-channel environment

Together these challenges converge, requiring tight control over manufacturing, back office and front office processes alike. Manufacturers recognize this need in evaluating ERP, but often stop short of reaping the full benefits of the same features that drive their selections.

Aberdeen's ERP Plus in Process Industries study used four key performance criteria to distinguish Best-in-Class companies. These companies achieved significantly better results in the following metrics:

97% complete and on-time shipments
96% perfect orders **
94% manufacturing schedule compliance
32% reduction in order cycle time

** A perfect order is one that is delivered complete and on-time with no errors.

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In order to achieve Best-in-Class performance, Process Manufacturers must:

Evaluate ERP based on industry specific requirements to automate compliance with regulations
Develop a plan to implement these features, placing the appropriate emphasis on integration of modules, extensions, people, and processes
Establish goals for improving metrics essential to growth and customer service – measure progress minimally on a monthly basis

This Aberdeen Report can help you make your selection and become a Best-in-Class Process Manufacturer.

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