Get your independence from Siebel. Move beyond service-to-sales

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Develop Deeper, More Nurtured Relationships with Customers

Don’t miss your chance to learn how you can get more out of your Siebel CRM investment with Infor Epiphany Customer Interaction Hub.

Store and present all customer interactions in an organized way and gain key information to develop long-term customer relationships taking your service operations to a whole new level well beyond service-to-sales.

The Customer Interaction Hub enables superior customer experience management across all channels via a flexible suite which:

  • Delivers an infrastructure for the optimal management of interactions allowing for the real-time cultivation of customer relationships.
  • Provides the ability to analyze the effectiveness of customer interactions, facilitating the ability to get closer to the customer's most important events.
  • Conveys relevant customer dialogue effectively in combination with marketing, analytical and operational solutions.
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