The Continuous Improvement Journey at Harley-Davidson

Watch this video from the 2008 IW Best Plants Conference

Watch this video of Harley-Davidson President & COO James McCaslin as he covers the details behind Harley-Davidson's return from near bankruptcy to becoming one of the world's most respected manufacturers. Learn the leadership strategies and manufacturing practices the company has used.

In this video you'll see and hear:

Harley-Davidson's 3-legged stool for quality (in minute 11)
How Harley raised quality and reduced costs with Lean and Six Sigma (in minute 36)
The development of "experiential quality" (in minute 38)
Internal improvement programs and how Harley strives to reduce time-to-market (in minute 41)
How the company ensures operational excellence is deployed consistently across the world (in minute 47)
Employee suggestions (in minute 54)
and more

Harley enthusiasts may also be interested in:

Seeing James McCaslin enter the conference on an all-new Rocker C (in minute 1)
A rundown of the company's products (in minute 25)
Hearing about a Harley's unique sound -- what makes it, and how the company tried to patent it (in minute 43)
An electric Harley? (in minute 57)

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